Privacy Policy

A legal disclaimer

Plant Perfect Co is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our website, you consent to the collection and use of your information as described in this policy.

Information We Collect

We may collect personal information including, but not limited to:

Name
Email address
Phone number
Business name and address
Delivery address
Enquiry details or messages submitted via forms
Order details (for plant purchases or enquiries)

We only collect personal information that is reasonably necessary to provide our services.

How We Collect Information

We collect personal information when you:

Submit an enquiry form
Make a purchase or enquiry through our website
Contact us via email or phone
Interact with our website (cookies and analytics)

How We Use Your Information

We use your personal information to:

Respond to enquiries
Provide plant sales and plant hire services
Process orders and deliveries
Communicate about your enquiry or order
Improve our website and services
Meet legal and regulatory obligations

We do not sell or rent your personal information to third parties.

Disclosure of Information

We may disclose your personal information to trusted third parties only where necessary, such as:

Delivery partners
Payment processors
Website hosting or service providers

These third parties are required to handle your information securely and only for the purpose it was provided.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Information is stored securely and access is limited to authorised personnel only.

Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic. Cookies do not personally identify you and can be disabled through your browser settings.

Access & Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or outdated.

To make a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately upon publication.